Can not add Generic Node SE in Cloud

wkh-mail-de
Sat, 24 Jun 2023 08:53:45 +0000
Generic Node

I am a totally newbie trying to get the original Generic Node SE out of the box running.

(1) Is it possible that the on the node printed QR Code contains a wrong DevEUI?

QR code and gateway protocol are showing different values.

Text of scanned QR-Code, identical with the readable value (with x inserted by me):

DEV:LW:70B3D57ED0000000_xxxxxxxxxxxxxB0xx_00000000_Vxxxxxxxxx1

The MikroTik gateway shows after device power-on a Dev EUI with a 3 digit
difference at the end (“B1xx”, all other digits are equal to the QR code):

(2) Only one time the camera QR code reading has worked!

Now the QR code is not anymore transmitted to the cloud doing it with different cameras (PC or mobile phone). I get always:

I have got a original “The Thing Industries” device and the QR code scan is not working anymore?

(3) Manually device registration fails (regardless which DevEUI used):

After I did not got any payload before I have tried to add the QR code data manually:

Now I get anytime the field “Claim authentication code” and at the end the following failure:

I have tired many times to use the QR code DevEUI and the different one found in the protocol.
Nothing works.

How to continue?

10 posts - 3 participants